Home directory inaccessible in Plesk control panel

This is commonly observed error on Plesk based windows FTP service while connecting remotely. Locally you can easily connect to FTP, but remotely it will show "Home directory inaccessible" error.

You can for following solution on this error,

a. Repair permissions on home folders of problem domains.

b. Re-configure FTP configuration using Plesk command line tool ftpmng.exe as follows:

Login to RDP of the server, open command prompt, navigate to %plesk_bin% directory. Execute following commands,

ftpmng.exe --remove-vhost --vhost-name=yourdomain.com
ftpmng.exe --reconfigure-vhost --vhost-name=yourdomain.com

c. If this issue happens to every domain you can repair FTP configuration for all domains using commands as below:

Login to RDP of the server, open command prompt, navigate to %plesk_bin% directory. Execute following commands,

ftpmng.exe --remove-all
ftpmng.exe --reconfigure-all

The system cannot find the file specified

Some times a problem returns on the www.domainname.com which are hosted under Plesk control panel; the problem is that on the URL http://www.domainname.com/virtualdirectory/cartsummary.asp the browser displays "The system cannot find the file specified".

Restarting IIS 6.0 Server or Plesk control panel can sort the problem but some times it returns.

Simple solution will be helpful on this issue.

Login to Plesk control, navigate to your domain which is causing "The system cannot find the file specified" error. Under domain panel click on Hotlink protection which will have some extensions like asp and mdf extensions in them; turn hotlink protection OFF and that solves the problem.

Something to bear in mind, the error only comes up on that page as there is a META REFRESH on the previous page hence the hotlink protection kicking in.